How To Remove or Uninstall The Software

IMPORTANT NOTICE:  When the software is uninstalled, Setup does not remove tax returns or database files.

 

Uninstall from the Install Executable.

  1. Locate the tax year’s executable (Typically found in the Download file)
  2. Run the executable
  3. Wait for InstallShield Wizard to run & select Uninstall

 


Windows XP

  1. Click Start.
  2. Click Control Panel.
  3. Double click Add or Remove Programs.
  4. In the Currently installed programs box, click the software entry for the year with this error.
  5. Click Remove to uninstall.
  6. If a prompt appears to confirm the removal of the program, click Yes.

 

Windows Vista/Windows 7

  1. Click the Start.
  2. Click Control Panel.
  3. Click Programs (if visible, and if not, skip to next step).
  4. Click Programs and Features.
  5. Select the software entry for the year with this error.
  6. Click Uninstall.
  7. If a prompt appears to confirm the removal of the program, click Yes.