Mobile Application Retrieval Utility Missing in Work In Progress Summary Screen
ERO is trying to access returns sent by the taxpayer through the mobile application. When ERO goes to the WIP, there is no Mobile Application Retrieval Utility link listed under the "Tax Returns" section.
The Mobile Application target path had not been set up for this computer. Every computer, including workstations, will need to have a target path filled out.
IMPORTANT: This must be entered on EVERY computer the software will be used at, including workstations.
Close the software.
Right click on the software shortcut and select Properties
Navigate to the target path and add the info listed below AFTER the path, making sure to include the space between .exe and 1040.