How to amend an ACK return NOT created in MSO

This article will walk through how to amend an Acknowledged return that wasn't originally created in MSO.

Recreate acknowledged return & mark it as a paper file.

  1. See KB Article 785 for How to Paper File a Return in MSO
  2. Once the status is "Mailed via USPS" Amend options become available on the Filed Returns Database (efile is available as an option on amended returns in Prior yr MSO)