IRS Rejection: ITIN Mismatch of IRS Database

Symptoms

Enter a description of the action that can cause the error.

’Enter the Error Message Here in Red Text’

Cause

A case in which an ITIN does not match IRS database

Resolution

1. Verify the SSN by acquiring a copy of the above mentioned documents. Ensure the accuracy of the last name and number are exactly as they appear on the Social Security card. If correct, the problem is most likely an error on the government’s end. Call the Social Security Administration (SSA) at 1-800-772-1213 to verify the primary taxpayer’s Social Security number, name and date of birth.
2. *Contact IRS to verify what SSN they have on file. The IRS Support Line is 800-829-1040.  Identify the issue and verify what they have on file. According to E-file.com, once the IRS accepts the corrections to a last name or Social Security number, it can require up to 15 days for the updated records to be made effective. 
   
   *Paper file return 

Additional links:

IRS Tax payer Identification Numbers (TIN)

Social Security Department: Change or Correct name on Social Security card

Article ID: 151
Created: Wed, Jul 20, 2016
Last Updated: Tue, May 30, 2017

Online URL: //kb.erosupport.com/article-151.html