Error Message: A Final Version of This Return Has Been Queued...."

Symptoms

When printing a tax return, the following message appears:

’A Final Version of This Return Has Been Queued
You may print this return by pressing 'Z' from the Work In Progress Menu.
Press CTRL-T to Electronically File This Return’

Cause

This message will appear if the program is configured to batch print.

Resolution

Resolution 1: Disable Batch Printing

1. Log into the program as a user with administrator rights.
2. From the top menu, select Setup > Printer Setup.
3. Click the Print Options tab.
4. In the Batch Print on Ctrl-P drop down list, select Print Immediate.
5. Click OK to save the change.

Resolution 2: Print from the Work In Progress Summary

1. Open the Work In Progress Summary.
2. Press Z to view the list of returns queued to print.
3. Select the tax return to print.
4. Click Print to print the selected return.

Article ID: 448
Created: Mon, Sep 19, 2016
Last Updated: Thu, Oct 28, 2021

Online URL: https://kb.erosupport.com/article-448.html