PDF Documents Missing After Restoring From Full Backup

PDF Documents Missing From Archives

After restoring from a full backup, PDF documents do not appear in the document archive for the restored tax returns.

These documents can be restored by following the steps below:

1. Open the program.
2. Click Utility and then System Utilities.
3. Click Document Rebuild and then Run Utility.
4. Once the rebuild is complete, click Close.

Restored PDF documents should now appear in the document archive.

Article ID: 5
Created: Wed, Jul 13, 2016
Last Updated: Thu, Jan 5, 2017

Online URL: //kb.erosupport.com/article-5.html