Program Using Current Windows User Name as The Login Name

Symptoms

When the program is opened, the “Login” field is populated with the current Windows user account name.

   Cause

This issue can occur if The Use Windows Login check box is selected on the Login Accounts screen.
If the Use Windows Login check box was checked by default, it may have been selected in a prior year and the program settings were carried forward.

  Resolution

1. Log in as a user with administrator rights.
2. From the top menu, select Setup > Office Setup.
   
   • Program 2010 and later:
     1. On the Defaults Tab, clear the Use Windows Login Name check box.
     2. Click OK to close the Applications Settings window.
        

        

   • Program 2009 and earlier:
     1. Clear the Use Windows Login check box.
     2. Click OK to close the Login Accounts window.
3. The program is now configured to leave the Login field blank when opening the program.

Article ID: 506
Created: Wed, Sep 21, 2016
Last Updated: Fri, Oct 29, 2021

Online URL: //kb.erosupport.com/article-506.html