How to Void a Check in The Desktop Software

Most check issues can be solved using the Reprint option. Voiding a check is used in the MOST extreme cases. 
  For circumstances where you do not have control of a check, and you require a reprint, it is necessary to Void the check.

Voiding a Check

  1. From the Work In Progress (WIP) screen, in the Printing Queue panel, click Checks, Registers and Activation.

  2. Click the Check Register Tab
  3. Select the check to be voided
  4. Click the Void Button.

  5. Select your Bank
  6. Type the check number in the Check Number field,
  7. Type the reason for the void in the Note field, and then click OK.
    The void request will be recorded in your check register.

Important Note: The next steps vary by bank, yet you must also contact your bank for further instructions.

Refund Advantage Phone Fax Email/Website
ERO Support* (800) 967-4934 (877) 559-0558 support@refund-advantage.com
Taxpayer Support N/A N/A http://www.taxpayerinfo.com
Check Verification (800) 967-4936 (877) 559-0558 https://www.verifytaxcheck.com
Main Page N/A N/A https://www.refund-advantage.com
 
Republic Bank Phone Fax Email/Website
ERO Support (866) 491-1040 (866) 300-3528 enroll@republicbank.com
Taxpayer Support (866) 581-1040 (866) 300-3528 https://www.republictaxpayer.com
Check Verification (866) 631-1040 N/A https://www.republicverify.com
Main Page N/A N/A https://www.republicrefund.com
Sales Team** (888) 676-2056 (502) 498-1267 enroll@republicbank.com
 
Santa Barbara/TPG Phone Fax Email/Website
Existing (to TPG) ERO Support (800) 779-7228 (858) 430-2795 https://www.sbtpg.com/tax-pro-home
NEW (to TPG) ERO Support (877) 901-5646 (858) 430-2795 https://www.sbtpg.com/tax-pro-home

Article ID: 584
Created: Fri, Feb 17, 2017
Last Updated: Thu, Nov 11, 2021

Online URL: //kb.erosupport.com/article-584.html