Error Message: "Login Refused, Already Online"

Symptoms

When attempting to transmit to Central Site an error populates preventing that transmission.

’Login Refused, Already Online’ 

  

 

 

 

 

Cause

An instance of the program is connected/connecting to Central Site.

Resolution

1. Wait a Moment and try again.
2. Verify NO other workstations are trying to connect to Central Site.

Note: There could be an instance of this not being true and nobody else is transmitting.  Rebooting the pc with the error in this case can be helpful.

 

Article ID: 730
Created: Mon, Mar 11, 2019
Last Updated: Mon, Nov 1, 2021

Online URL: //kb.erosupport.com/article-730.html