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<title>Home - All Categories - Desktop Program  - Utilities  </title>
<link>//kb.erosupport.com/category-33.html</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>//kb.erosupport.com/article-333.html</guid>
										<title>How to Backup Returns in The Program</title>
										<link>//kb.erosupport.com/article-333.html</link>
                                        <description><![CDATA[Backing Up Returns in The Program
In order to back up returns in the program, the following steps are provided.
Part 1: ÃÂ Enable the backup feature

Log into the program as a user with administrator rights.
From the top menu, selectÃÂ Setup &gt; O...]]></description>

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										<guid>//kb.erosupport.com/article-269.html</guid>
										<title>How to Change a Tax Return Owner From the Utility Menu</title>
										<link>//kb.erosupport.com/article-269.html</link>
                                        <description><![CDATA[Changing a Tax Return OwnerÃÂ (Assign Tax Return to a different User ID) Note: This is done from the Main/Master User ID.ÃÂ 

From the main site software, sign in as a user with administration rights.
Click on theÃÂ UtilityÃÂ Menu and selectÃÂ C...]]></description>

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<item>
										<guid>//kb.erosupport.com/article-905.html</guid>
										<title>Creating a Restore File</title>
										<link>//kb.erosupport.com/article-905.html</link>
                                        <description><![CDATA[Creating a Restore File
NOTE: Not all versions of the 1040 Software will have access to the following options.

From the Main Office Software selectÃÂ UtilityÃÂ andÃÂ Create Restore File.
Enter the path that the restore file will be saved to.
Ente...]]></description>

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<item>
										<guid>//kb.erosupport.com/article-174.html</guid>
										<title>How to Use StatusSync to Update The Status of All Tax Returns in The Program</title>
										<link>//kb.erosupport.com/article-174.html</link>
                                        <description><![CDATA[The StatusSync Utility
This article may be useful if tax returns have been recently restored, and local statuses are out of sync with the statuses on the Central Site.
To run StatusSync, the following steps are provided:

Log into the program as a us...]]></description>

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<item>
										<guid>//kb.erosupport.com/article-95.html</guid>
										<title>How to Reassign a SSN to Another User ID</title>
										<link>//kb.erosupport.com/article-95.html</link>
                                        <description><![CDATA[Reassigning a SSN
To be performed at the Service Bureau or Franchise Master level Dashboard User ID. This will ONLY allow a SSN to be moved within the SVB or Franchise account.ÃÂ 
ÃÂ 
The following three points provide how to first unlock a return ...]]></description>

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