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<title>Home - All Categories - Desktop Program  - Utilities  - System Utilities  </title>
<link>//kb.erosupport.com/category-34.html</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
<item>
										<guid>//kb.erosupport.com/article-152.html</guid>
										<title>Run Report For Non-Returning Clients</title>
										<link>//kb.erosupport.com/article-152.html</link>
                                        <description><![CDATA[How to view a list or running report of Non-Returning Clients
ÃÂ Confirm the Prior Year Path is entered.

Select the Setup menu.ÃÂ 
ChooseÃÂ Office Setup.
Select the General tab from the Application Settings window.
Use theÃÂ BrowseÃÂ button to ...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-72.html</guid>
										<title>How to Restore a Deleted Tax Return</title>
										<link>//kb.erosupport.com/article-72.html</link>
                                        <description><![CDATA[Use the following steps to restore a deleted Tax return.ÃÂ 

Log into the program as a user with administrator rights.
From the top menu, selectÃÂ Utility and click SystemÃÂ Utilities.
In the System Utilitie window, locate theÃÂ Tax Return Audit ...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-174.html</guid>
										<title>How to Use StatusSync to Update The Status of All Tax Returns in The Program</title>
										<link>//kb.erosupport.com/article-174.html</link>
                                        <description><![CDATA[The StatusSync Utility
This article may be useful if tax returns have been recently restored, and local statuses are out of sync with the statuses on the Central Site.
To run StatusSync, the following steps are provided:

Log into the program as a us...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-114.html</guid>
										<title>How to Repair The Program</title>
										<link>//kb.erosupport.com/article-114.html</link>
                                        <description><![CDATA[Repairing the program
&nbsp;
See the following methods for repairing the program:
Method 1. Run&nbsp;the repair utility
On the&nbsp;Utility&nbsp;menu, click&nbsp;System Utilities.
Click&nbsp;Software Diagnosis&nbsp;and then click&nbsp;Run Utility.
If...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-5.html</guid>
										<title>PDF Documents Missing After Restoring From Full Backup</title>
										<link>//kb.erosupport.com/article-5.html</link>
                                        <description><![CDATA[PDF Documents Missing From Archives
After restoring from a full backup, PDF documents do not appear in the document archive for the restored tax returns.
These documents can be restored by following the steps below:
Open the program.
Click&nbsp;Utili...]]></description>

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