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<title>Home - All Categories - Desktop Program  - Configuration  - Office Setup  </title>
<link>//kb.erosupport.com/category-6.html</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
<item>
										<guid>//kb.erosupport.com/article-304.html</guid>
										<title>How to setup 2-Step Verification and Google App Password</title>
										<link>//kb.erosupport.com/article-304.html</link>
                                        <description><![CDATA[2 Step Verification must be turned on to allow the function of emailing through the 1040 software.

Navigate to gmail.com &amp; login to the Google/Gmail account.
From the top right hand corner click your accounts Image &amp; select Manage your Googl...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-308.html</guid>
										<title>How to Configure The Program to Automatically Complete The EFIN/ERO Information in a Tax Return</title>
										<link>//kb.erosupport.com/article-308.html</link>
                                        <description><![CDATA[Configuring the program for automatic completion of EFIN/ERO InformationÃÂ 

Log into the program as a user with administrator rights.
From the top menu, select Setup-&gt; Office Setup.
Select the Electronic FilingÃÂ Tab.


If there is an EFIN in t...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-844.html</guid>
										<title>PayJunction API Information</title>
										<link>//kb.erosupport.com/article-844.html</link>
                                        <description><![CDATA[New to TaxYear 2021 is the option for PayJunction.This is a third party all-in-one contactless payment processing solution.Support is provided by PayJunction.
Link for Website:ÃÂ https://www.payjunction.com/payments/
Setup PayJunction information

L...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-52.html</guid>
										<title>What is a CAF Number?</title>
										<link>//kb.erosupport.com/article-52.html</link>
                                        <description><![CDATA[What is a CAF numberIn accordance with the IRS:&nbsp;A CAF number is a unique nine-digit identification number that&nbsp;is assigned the first time you file a third party authorization with IRS.&nbsp; A letter is sent to you informing you of your...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-326.html</guid>
										<title>How to Configure The Program to Use TextLink or TextLink Plus</title>
										<link>//kb.erosupport.com/article-326.html</link>
                                        <description><![CDATA[ÃÂ Configuring TextLink
ÃÂ Step 1 - Configure TextLinkÃÂ to use a Gmail account

If needed, create a free Gmail account (an existing account may be used).
Log into the program as a user with Administrator rights.
From the top menu, select Setup-&g...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-98.html</guid>
										<title>How to Apply Prior Year Authorization Codes</title>
										<link>//kb.erosupport.com/article-98.html</link>
                                        <description><![CDATA[Prior Year Authorization codes
Older software years may require an auth code EVAL to activate features in Office Setup. Use the following steps listed below to input codes when required:

Log into the software with Administrative access level.
Click ...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-16.html</guid>
										<title>How to Customize Your Electronic Filing Preferences</title>
										<link>//kb.erosupport.com/article-16.html</link>
                                        <description><![CDATA[Customizing Electronic Filing Preferences
&nbsp;
To set up your electronic filing preferences, follow these steps:
On the Setup menu, select Office Setup.
Click the Electronic Filing Tab and complete the following information
Default EFIN -&nbsp;Defa...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-93.html</guid>
										<title>How to Configure a Receipt Range</title>
										<link>//kb.erosupport.com/article-93.html</link>
                                        <description><![CDATA[Configuring a receipt range
IMPORTANT:ÃÂ If there are unnetworked multiple workstation computers in your office, it is recommend to stagger the receipt range numbers to prevent overlapping.
For example:
Workstation Receipt Range
Workstation One ÃÂ ...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-506.html</guid>
										<title>Program Using Current Windows User Name as The Login Name</title>
										<link>//kb.erosupport.com/article-506.html</link>
                                        <description><![CDATA[ Symptoms 
 When the program is opened, the Ã¢â¬ÅLoginÃ¢â¬Â field is populated with the current Windows user account name. 
ÃÂ  ÃÂ Cause
 This issue can occur if  The Use Windows Login check box is selected on the Login Accounts screen. If the ...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-70.html</guid>
										<title>How to Hide Locked Tax Returns Created by Other Users in The Program</title>
										<link>//kb.erosupport.com/article-70.html</link>
                                        <description><![CDATA[...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-55.html</guid>
										<title>Login Accounts Descriptions of Default Permissions</title>
										<link>//kb.erosupport.com/article-55.html</link>
                                        <description><![CDATA[Login Accounts Default Permissions...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-757.html</guid>
										<title>Choices window shrunk</title>
										<link>//kb.erosupport.com/article-757.html</link>
                                        <description><![CDATA[ Symptoms 
 Clicking choices have illegible text displayed.  

Cause 
 Enter the main reason this error can occur 

Resolution
Windows DPI settings

Resolution 

Click Setup &gt; Office Setup


Click General tab and change font size to Default -1 and...]]></description>

									</item>
<item>
										<guid>//kb.erosupport.com/article-939.html</guid>
										<title>After clicking an appointment from &quot;Today`s Appointments&quot; the program becomes unresponsive.</title>
										<link>//kb.erosupport.com/article-939.html</link>
                                        <description><![CDATA[ Symptoms 
When opening an appointment from Today&#039;s Appointments, the program becomes unresponsive and does not connect to Outlook.
Cause 
This occurs when Outlook synchronization fails due to Outlook not being installed.ÃÂ 
ÃÂ 
Resolution

 C...]]></description>

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