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Error Message: "Send Email - Failure! ....Error ###### Your message could not be sent!"

Symptoms In the attempt to send a text message or email a return, the following error message appears:  ’Send Email - Failure! Error ##### – Your Message could not be Sent! Check your TextLink Settings or Internet Settings’ &rsquo... Read More

Error Message When Activating TextLink: The module C:\xlinkYY\sendtext.dll failed with error code 0x80004005"

Symptoms When activating TextLink in Office Setup - TextMsg/Email, the following error messages appear: 'The module “C:\xlinkYY\sendtext.dll” was loaded but the call to DllRegisterServer failed with error code 0x80004005.'... Read More

Form 1099-MISC

Form 1099-MISC 1099-MISC Miscellaneous Income is a form issued to taxpayers for rents, royalties, and other income. Follow the steps below when entering W-2's into the Tax Software.    How to add Form 1099-M Click the Add Form button or pre... Read More

Form 1099-R

 Taxpayers will receive form 1099-R if they received retirement and annuity distributions.   Form 1099-R Distributions from pensions, annuities, profit-sharing and retirement plans, local government plans, IRAs, insurance contracts, et... Read More

How to Request a Name Change For TPG Checks

TPG Checks Name Change If a TPG printed check needs to have the printed name changed, a Taxpayer Name Correction Form is required to be submitted.    To change a name on a check issued by TPG, refer to the  following steps below: ... Read More