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Scan Button Not Activating Scanner in The Program

Possible causes for the scanner not activating The scanner may not be connected to the computer: Verify the scanner is properly connected to a USB port. Drivers may not be installed. To verify if the drivers have been installed: In Windows, pre... Read More

Phases of TaxSeason (List of KBs)

Here you will find a list of Knowledge Base Articles that are tax phase specific.   Description Suggested Article Phase TIME For CHANGE Program System Requirements All Season Oct-April E-Filing Prior Year Tax Returns With Modernized E-File... Read More

How to Send Binary Attachments to The IRS

Sending Binary Attachments   Some forms allow taxpayers to submit additional attachments to the IRS, if required. You can find this information at the bottom of the 1040.  (At the bottom of the 8879 is where you can attach miscellaneous forms.) ... Read More