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Error Message When Activating TextLink: The module C:\xlinkYY\sendtext.dll failed with error code 0x80004005"

Symptoms When activating TextLink in Office Setup - TextMsg/Email, the following error messages appear: 'The module “C:\xlinkYY\sendtext.dll” was loaded but the call to DllRegisterServer failed with error code 0x80004005.'... Read More

Setup Workstation For Textlink

Setting up workstation for Textlink   Step 1.  Right click the program shortcut and choose open file location.Step 2.  Locate the VistaWin7.bat file.Step 3.  Right click VistaWin7.bat and run as administrator. Step 3.  Test sending the... Read More

Error Message: "Send Email - Failure! ....Error ###### Your message could not be sent!"

Symptoms In the attempt to send a text message or email a return, the following error message appears:  ’Send Email - Failure! Error ##### – Your Message could not be Sent! Check your TextLink Settings or Internet Settings        ... Read More

Phases of TaxSeason (List of KBs)

Here you will find a list of Knowledge Base Articles that are tax phase specific.   Description Suggested Article Phase TIME For CHANGE Program System Requirements All Season Oct-April E-Filing Prior Year Tax Returns With Modernized E-File... Read More

How to Turn On ’Allow Less Secure Apps’ in Gmail

Turning On 'Allow Less Secure Apps'In the event a certain Gmail address had never been used in conjunction with the software, Gmail will block access and send the user an email stating the 'Sign-in Attempt' has been prevented.... Read More

How to Send a Text Message to All Clients With Checks Ready

Sending a Text Message to All Clients With Checks Ready   To send a text message to all clients with checks ready, the following steps are provided:  1.Log into the program as a user with administrator rights. 2. On the top menu bar, click ... Read More