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Topaz troubleshooting guide

  Attached to this article is the Topaz Systems Inc Troubleshooting guide. Symptoms Topaz pad not being detected in the software. ’No errors sigpad just does not work’    Note you can also run the Sigplusadjust as adm... Read More

How to Install The Topaz Signature Pad

UNPLUG THE SIGNATURE PAD BEFORE STARTING THIS PROCESS. To download Topaz drivers click here. If prompted, click Save to save the file. Once the file has finished downloading, open the file. Click Extract all files, check the Show extracted files... Read More

How to Add a Remote Signature For an EF Originator

Adding a Remote Signature for an EF Originator   The following steps provide how to add a remote signature for an EF Originator: 1. Inside of the software, open the Database menu and then open EF Originators. 2. When the "EF Originators" window is... Read More

How to Add a Remote Signature For a Paid Preparer

Adding a Remote Signature   The following steps are provided to add a remote signature for a paid preparer: 1. Inside of the software, open the Database menu, then Paid Preparers. 2. When the "Paid Preparers" window is open, select the preparer... Read More