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Topaz troubleshooting guide

  Attached to this article is the Topaz Systems Inc Troubleshooting guide. Symptoms Topaz pad not being detected in the software. ’No errors sigpad just does not work’    Note you can also run the Sigplusadjust as adm... Read More

Install Topaz Signature Drivers for MSO

How to Install the Topaz Signature Drivers in MSO First Verify the login setup will prompt for the Topaz signature. Navigate to Setup Select Logins Find the Login requesting the Topaz signature option Hover over the "yellow exclamation" if present... Read More

How to Install The Topaz Signature Pad

IMPORTANT: Do not plug in the Topaz Electronic Signature Pad before following these steps. UNPLUG THE SIGNATURE PAD BEFORE STARTING THIS PROCESS. Installing the Topaz Electronic Signature Pad To download Topaz drivers click here. If prompted, click... Read More

How to Add a Remote Signature For an EF Originator

Adding a Remote Signature for an EF Originator   The following steps provide how to add a remote signature for an EF Originator: 1. Inside of the software, open the Database menu and then open EF Originators. 2. When the "EF Originators" window is... Read More

How to Add a Remote Signature For a Paid Preparer

Adding a Remote Signature   The following steps are provided to add a remote signature for a paid preparer: 1. Inside of the software, open the Database menu, then Paid Preparers. 2. When the "Paid Preparers" window is open, select the preparer... Read More

Supported Signature Pads

FEATURED

The following signature pads are supported with the use of the software: Topaz SigLite Supported Models Topaz SigLite™ 1x5 T-S460 Topaz SigLite™ 1x5 T-S461 Topaz SigLite™ LCD 1x5 TL460 Scriptel Supported Models Scriptel Slimline LCD SC... Read More