’Error - Failed to invoke Method’ when emailing from within the program.


Symptoms

While attempting to email any form from within the 1040 Software the following error occurs:

’Error - Failed to invoke Method’


Resolution

  1. From within the 1040 software navigate to Setup
  2. Select Office Setup 
  3. Click the TextMsg/Email tab & verify NO Data is present in the Advanced - SMTP Settings 
  4. Select OK & test
  5. If you still get this error, complete the standard troubleshooting steps found here: https://kb.erosupport.com/article-401.html


Article ID: 826
Created: Mon, Feb 15, 2021
Last Updated: Wed, May 12, 2021

Online URL: //kb.erosupport.com/article-826.html