PDF Copy of Final Return Not Created
In printing a final copy of a tax return, the return is sent to the printer with no results of a PDF created.
This issue can occur if “Send to Archive” is not selected in printer setup.
Refer to the following steps provided below to resolve this issue:
- From the top menu, select Setup > Printer Setup.
- Click the Return Printing Tab
- Select the Send to Archive check box in the federal column.
- Click OK.
Verify the program will now create a PDF copy of the final return when it is printed.