How to Check & Reset a TPG Check Authorization

Check Authorization

https://taxpayer.sbtpg.com/login
The following will need to be obtained to get access details about the Tax Payers bank product.

  1. Tax Payer SSN
  2. Refund Amount
  3. Filing Status

Reissue a TPG Check 

If a check from TPG has been verified but not cashed, the check needs to have the authorization reset.

  1.   Have the ERO contact TPG
  2. Have the following available for email
    • Copy of Front and Back of check with "VOID" written across the face of the check
    • Unexpired government-issued picture ID (Driver's License, State ID Card, Passport, U.S. Military I.D.)
    • Social Security Card
  3. E-mail the completed form and documents to TPG : support@sbtpg.com
    • Let ERO know processing time may be 24-72 hours.
  • Attached Files
  • 17P Check Reissue 12-05-16 28129.pdf (185.56 KB) 401