Business Module Access Not Permitted
’Your login doesn't have Access to Business Software’
Even though the Business module has already been added to a customer's order on the Central Site Portal, the customer may not be able to access the Business package.
When they click on the Business Returns Tab in their tax software, a message suggests their Login does not have Access.
- From the Setup menu, Select Login Accounts.
- Navigate to Access Levels
- In the Access to select pane, double click on Access Business software and any remaining functions to move them to the Access Included pane. Next, click OK.
- Finally, click Close on Login Accounts window.
- Verify access is allowable.