Desktop Program

How to Use The Remote Signature (Desktop Version)

QuickBooks Tax-Line Mapping Table

Error message: dirXXXX Accessing: dirXXXX C:0000000. crc error on page header

Reset Encryption Key

How to Choose a Bank Cash Card as a Refund Disbursement Method

Ctrl + Z Manual Status Selection

How to Restore Backup Returns through the Desktop program

How to Lock or Unlock a Tax Return

How to Delete Checks From The Desktop Software

Locating/Printing E File Summary Page & IRS Tracking Number location

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How to Electronically File The Federal And State Tax Returns

Wallet FAQ

How to resend the EMP Enrollment Email

How to Mark a Return as Self-Prepared

PayJunction API Information

W2 has $0 Entry for SS Wages or Medicare Wages

Modernized e-File Schemas and Business Rules for Individual Tax Returns and Extensions

Income Summary

Verify Error: Binary attachment for Sec 199A Safe Harbor Sign statement...

How to View Status of a Bank Application in Desktop/Hosted

Switching out of S mode in Windows

Verify Error: Package Not Loaded for Form : 01

How to Create a Login Account

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Itemized Form Billing Summary does not appear on the invoice

How to Amend a Tax Return (Form 1040X)

How to Add Notes to a Return

How to setup 2-Step Verification and Google App Password

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IRS Payment Plan (Make a payment)

How to Install The Program

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How to Create and View a Custom Report Using The Extended Lookup Feature

Install Error: Windows Protected Your PC

How to retrieve returns into the Desktop Software

How to Create a Default Auto Populating Preparer PIN

Workstation lock

How to Use The Import Button on Schedule 8949/1099-B

ScreenShare - Show My PC Web Version for Chromebook

Filing simple return TY19 (Economic Impact Payment -EIP)

Error Message: "Your login doesn’t have access to Business Software."

User Status and User Status Codes Database

Bank Contact Info (All Banks)

How to Clear an Override/Overridden Field

Rejection: Primary SSN and Primary Name Control Text Must Match The E-File Database

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Verify Error "Invalid RT/ERC Account Number - Check Setup Options"

How to E-File State Only

ScreenShare - ConnectWise

Wallet Setup for Remote Signature (Desktop/Hosted)

How to Convert an e-File Return to a Paper Return

"Error - ICLRMetaHost::GetRuntime failed"

How to Adjust Font Size in The Program For Reader Easability

How to use the recovery rebate credit worksheet TY2020

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