PDF Documents Missing After Restoring From Full Backup

PDF Documents Missing From Archives


After restoring from a full backup, PDF documents do not appear in the document archive for the restored tax returns.

These documents can be restored by following the steps below:

  1. Open the program.
  2. Click Utility and then System Utilities.
  3. Click Document Rebuild and then Run Utility.
  4. Once the rebuild is complete, click Close.

Restored PDF documents should now appear in the document archive.

How to Reassign a SSN to Another User ID
Added on Mon, Jul 18, 2016
Reject Due to EFIN Not in IRS Database
Added on Tue, Aug 16, 2016
How to Reprint a Damaged or Unusable Check
Added on Wed, Jul 27, 2016