EMP Error: ’Bank application was not created.’

Symptoms

When submitting bank application for TPG or Republic the following error occurs.

’Bank application was not created.’


Cause

Questions regarding the Business Structure not answered correctly within the bank application.


Resolution

TPG Bank application locations for correction:

EFIN Owner Information tab > EFIN Owner Corporation Type must have the same entity type as data found on General Information > Business Type

 

Republic Bank application locations for correction:

EFIN Owner Information tab > EFIN Owner Corporation Type must have the same entity type as data found on Office Information > Legal Entity Status

 

The answer to the question should reflect what Business Structure was selected within the IRS EFIN application. 

IRS.gov website: Locating/Printing E File Summary Page & IRS Tracking Number location