Symptoms Fatal Verify Error’ IRS Direct Deposit Reject Cd 44 - See Details’ Cause Refund over 10kNo Total Tax calculations are present on Line 24 of the 1040 return.Line 2 of the W2 is over 10k Link displayed in Verify Error... Read More
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Symptoms When opening the networked 2021 desktop program from a workstation you receive the following error message. ’Unable to load module overlay/barcode.000’or’Unable to load module overlay/mfcole.001’or'C0000005... Read More
User Status and User Status Codes Database The User Status is a status that is made up by the user, and has no affect on the return in any way. The User Status Code consists of 1-7 characters, and the description of the code is 1-35 characters. Only... Read More
Symptoms When closing the program Settings window, an error message similar to the following appears: ’Invalid authorization code for user id’ Cause This error is the result of an incorrect User ID set in the program. ... Read More
Symptoms While opening the program, the following error message appears: ’Xlink hardware exception C0000005!C:\xlinkYY\overlay\opcodes.000 at: 5ED0’ Cause This issue can occur if the program was not updated properly,... Read More
Symptoms When activating TextLink in Office Setup - TextMsg/Email, the following error messages appear: 'The module “C:\xlinkYY\sendtext.dll” was loaded but the call to DllRegisterServer failed with error code 0x80004005.'... Read More
The tables below provide links to the Tax Year Specific Release Memorandum, XML Schemas, and Business Rules for the Modernized e-File (MeF) 1040 Series and Extensions TaxYear 2022 IRS Link: https://www.irs.gov/e-file-providers/tax-year-2022... Read More
Prior Year Authorization codes Older software years may require an auth code EVAL to activate features in Office Setup. Use the following steps listed below to input codes when required: Log into the software with Administrative access level. Click... Read More
The Recovery Rebate Credit is authorized by the Coronavirus Aid, Relief, and Economic Security (CARES) Act.More details about the Recovery Rebate Credit are available here at IRS.gov. Any eligible individual who did not receive any and/or the full... Read More
Symptoms When navigating through the program at any location. ’XLink Abort: C Double Trap!’ Cause Unknown at this time. Resolution Uninstall Program. (See KB: 331) Reinstall Program. (See KB: 240) Read More