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Error Message: Remote site printing requires site selection first When Printing a Check

Thu, Feb 23, 2023  Error Message, Printing Errors

Symptoms:

When printing a check, the following error message appears:

"Remote site printing requires site selection first."

Cause:

The check being printed is associated with a Site ID, but a database record for this Site ID has not been created or they have a setting that needs to be turned off.

Resolutions:

Resolution 1: Disable remote printing by site

  1. Click Settings and then Printer Settings.
  2. Uncheck  Remote printing by site.

Resolution 2: Add the site ID to the Site Identifiers database

  1. In the program "Work In Progress Summary" (WIP) screen, click Checks, Registers and Activation.
  2. Verify the Site ID that appears in the Site column for the check causing the error.

  3. Click Close to close the check registry.
  4. From the top menu, select Database > Site Identifiers.
  5. Enter the name of the Site ID verified in step 2 in the Site ID box, and then click Add.
  6. In the Description field, enter a brief description of the office. 
  7. If this office prints checks remotely from a VPN, WAN or terminal service, enter the name of the printer in the Remote Printer Device field. Otherwise, leave this field blank.
  8. Click Save.
  9. Reprint the check.
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