Error Message: "Cannot open clientsignature.pdf from host" When Attempting to Capture a Signature Using The Topaz Signature Pad


When attempting to capture a signature using the Topaz Signature Pad, the following error message appears: 

Cannot opeclientsignature.pdf from host



This issue can occur if the version of Adobe Reader installed on the computer is not up-to-date.



  1. Navigate to and install Adobe Reader. For further instructions see How to Download And Install Adobe Reader.