Rejection: Primary SSN and Primary Name Control Text Must Match The E-File Database

A reject with the SSN and the e-File database

This is a reject for the mismatch for the taxpayer name. (IRS only checks the first 4 letters of the last name, DOB, and the social)

Suggest to the preparer to acquire the prior year ACK'd return & mimic the data inputted.

Correct this reject by verifying the name and the Social Security number with the SS card. If it matches exactly as it was typed, then have the taxpayer contact the Social Security Administration to get the information corrected in their system. This could take up to 2 weeks to update.

The Contact Number for the Social Security Administration: 1-800-772-1213.