Error Message: Software Error/Interrupt! Abt (Bind or Listen failed on TCP H)


When opening a file in the Document Archive, the following error message appears:

’Software Error /Interrupt!! - Abt (Bind or Listen failed on TCP H)’


’Software Error /Interrupt!! - Error: (043) file does't exist)’



In most cases, these errors will occur if Use External PDF Reader has been checked in print options while Adobe Reader has not been installed.



Resolution #1

Install Adobe Reader. The most current version can be found at the following website:


Resolution #2

Navigate to Setup > Printer Setup > Print Options. Uncheck Use External PDF Reader.