Online Program > Error ’ERO Signature Missing’


When trying to print from within a return the following error occurs.

’ERO Signature Missing. This print functionality will not be enabled...’



Verify that the office states 'signed' for ERO SIGNATURE.


Assign/Link the first EFIN/Office login with a preparer.

  1. Log into the 1040 Online program as a user with EFIN/Office rights
  2. Navigate to Office Settings
  3. Select Logins
  4. Hover over the Active Status EFIN/Office Login & Click the 3 Vertical Dots  to EDIT that login.

  5. Use the drop down for Link to Preparer to assign a preparer.
  6. Save work once complete.

  7. Verify print project within return doesn't populate an error.