Online Program > Error ’ERO Signature Missing’
When trying to print from within a return the following error occurs.
’ERO Signature Missing. This print functionality will not be enabled...’
Verify that the office states 'signed' for ERO SIGNATURE.
Assign/Link the first EFIN/Office login with a preparer.
- Log into the 1040 Online program as a user with EFIN/Office rights
- Navigate to Office Settings
- Select Logins
- Hover over the Active Status EFIN/Office Login & Click the 3 Vertical Dots to EDIT that login.
- Use the drop down for Link to Preparer to assign a preparer.
- Save work once complete.
- Verify print project within return doesn't populate an error.