Error: Totals are Unviewable on The Work in Progress Summary Screen

Program version 2011 and newer:

1. On the Setup menu, click Login Accounts.
2. Highlight the account being used and click Edit.
3. Clear the Hide Work in Progress Counts checkbox, and then click OK.

Program version 2010 and older:

1. On the Setup menu, click Office Setup.
2. Click the Defaults Tab.
3. Clear the Hide Work In Progress Counts checkbox, and then click OK.