1. Home
  2. Categories
  3. Multiple Categories

Wallet Error: Invalid Signature with ACH Authorization

Thu, Nov 4, 2021  Ancillary Products / Services, Error Message, Preparer / ERO

Symptoms

Error occurs when attempting to sign the ACH Authorization window

’Signature is invalid.’

Possible Cause

Email link opened in Edge Browser

Resolution

  • Suggest to use another browser i.e. Firefox, Chrome, Safari...
  • Suggest to use mobile device to open email & capture signature.
Not Rated