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iProtect Customer Support
Protection Plus Customer Support
How to View Detailed System Information (RAM, processor, etc.) About a Computer
How to Install The Mobile App Software on an Android Device
How to Download And Install Adobe Reader
Approved Compatible Bar Code Scanner
How to Configure The Program to Use TextLink or TextLink Plus
How to Set Up The Mobile Application Retrieval Utility
How to Check The Status of an EF Return Using "Where’s My Refund" on The IRS Website
Not Able to Capture Remote Signature
How to Remove Ancillary Products From Auto Adding to a Return
How to Enable or Disable Ancillary Products Auto-Adding to All Tax Returns
How to Install The Scriptel Signature Pad
Textlink / Email Failure
Verification Error: Dependent cannot be claimed if taxpayer is dependent of another.
Mobile Application Retrieval Utility Missing in Work In Progress Summary Screen
Tax Return Converter Stuck Connecting to Competitor Software
Informational - Mobile App Spanish/English Button Brings Up The 1040 Return or Documents (signature)
ScreenShare -Show My PC
Mobile App retrieval with proforma data present in DataBase
Uploading Documents using the MyDocsOnline tool
Economic Impact Payment (EIP) TY19
IRS.gov Links for Identity Theft
Wallet Setup for Remote Signature (Desktop/Hosted)
Wallet Error: Invalid Signature with ACH Authorization