Ancillary Products / Services

iProtect Customer Support

Protection Plus Customer Support

View System Information using DirectX Diagnostic

How to Install The Mobile App Software on an Android Device

How to Download And Install Adobe Reader

Approved Compatible Bar Code Scanner

How to Configure The Program to Use TextLink or TextLink Plus

How to Check The Status of an EF Return Using "Where’s My Refund" on The IRS Website

FEATURED

Not Able to Capture Remote Signature

How to Remove Ancillary Products From Auto Adding to a Return

How to Enable or Disable Ancillary Products Auto-Adding to All Tax Returns

How to Install The Scriptel Signature Pad

Textlink / Email Failure

Verification Error: Dependent cannot be claimed if taxpayer is dependent of another.

Tax Return Converter Stuck Connecting to Competitor Software

Informational - Mobile App Spanish/English Button Brings Up The 1040 Return or Documents (signature)

Mobile App retrieval with proforma data present in DataBase

Wallet Setup for Remote Signature (Desktop/Hosted)

Wallet Error: Invalid Signature with ACH Authorization