Ancillary Products / Services

Can Pass-Through Fees Be Withdrawn Early

iProtect Customer Support

Protection Plus Customer Support

How to Remove Auto Add iProtect

How to View Detailed System Information (RAM, processor, etc.) About a Computer

How to Install The Mobile App Software on an Android Device

How to Download And Install Adobe Reader

Approved Compatible Bar Code Scanner

How to Configure The Program to Use TextLink or TextLink Plus

How to Set Up The Mobile Application Retrieval Utility

How to Check The Status of an Electronically-Filed Return Using "Where’s My Refund" on The IRS Website

Remote Signature Capture Inability

Internal: How to Start a Screen-Share With a Customer Using Join.Me

How to Turn On ’Allow Less Secure Apps’ in Gmail

How to Remove Audit pro/iProtect/CADR From Auto Adding to a Return

How to Install The Scriptel Signature Pad

Error Message: "Send Email - Failure! ....Error ###### Your message could not be sent!"

Verification Error: Dependent cannot be claimed if taxpayer is dependent of another.

Mobile Application Retrieval Utility Missing in Work In Progress Summary Screen

Tax Return Converter Stuck Connecting to Competitor Software

Mobile App Alert Message For E-Mail Address: Please enter a valid Email. Check for spaces.

Informational - Mobile App Spanish/English Button Brings Up The 1040 Return or Documents (signature)

ScreenShare -Show My PC

Mobile App retrieval with proforma data present in DataBase

Uploading Documents using the EMP

Gsuite less secure apps

Economic Impact Payment (EIP) TY19

IRS.gov Links for Identity Theft

Configure the Remote Signature Software Feature (Wallet)