Error Message: Unable to load module addons/httpcom.dll

Symptoms

  • Importing a mobile return from Mobile application retrieval utility -or-
  • Clicking¬†Utility > Transfer Returns Online¬†

    ’Unable to load module addons/httpcom.dll’


Cause

Missing Microsoft Visual C++ 2010 Redistributable Package (x86)


Resolution

  1. Install https://www.crosslinktax.com/crosslink/software/vcredist_x86.exe
  2. Attempt to import mobile return.