News & Announcements
Income Summary
Published on Sat, Jan 15, 2022
Wallet Reconciliation (unpaid invoices/unable to send remote signatures)
Published on Tue, Jan 11, 2022
TY21 MSO Error: ACTC - Must answer one of the ACTC selection
Published on Tue, Jan 11, 2022 in Multi-Site Online (MSO)
Unlocking Login in MSO
Published on Fri, Dec 17, 2021 in Multi-Site Online (MSO)
PayJunction API Information
Published on Wed, Dec 1, 2021
Wallet FAQ (TaxYear 2021)
Published on Mon, Nov 22, 2021
Multi-Factor Authentication (MFA) TaxYear 2021
Published on Tue, Nov 16, 2021
Wallet Error: Invalid Signature with ACH Authorization
Published on Thu, Nov 4, 2021
How to upload Additional Documents thru the mobile app
Published on Mon, Oct 4, 2021 in Mobile Application (Metik)
EMP Error: ’Bank application was not created.’
Published on Fri, Oct 1, 2021 in Error Message
How to reload an EFIN
Added on Sat, Jan 12, 2019
PTIN Information
Added on Wed, Oct 11, 2017
How to Print Test Checks
Added on Thu, Feb 16, 2017
Invalid Characters or Symbols During Printing
Added on Mon, Sep 19, 2016
ERROR "Transmitter Fee does not match Central Site EFIN record" when Transmitting a Tax Return
Added on Mon, Sep 19, 2016
Checks Not Printing
Added on Mon, Sep 19, 2016
Error Message: "Send Email - Failure! ....Error ###### Your message could not be sent!"
Added on Thu, Sep 8, 2016
How to Print a Check Through Refund Advantage Website
Added on Tue, Aug 30, 2016
How to Remove a Service Bureau Lock
Added on Fri, Aug 19, 2016
How to Remove a Bank Application From a Return
Added on Wed, Aug 17, 2016
How to Import a Document Into a Return
Added on Tue, Aug 16, 2016
How to Print a Completed Tax Return
Added on Tue, Aug 16, 2016
Verify Error: Calculated Prep Fee Mismatch on Invoice and Bank App
Added on Mon, Aug 15, 2016
How to Add a Vehicle Asset
Added on Wed, Jul 20, 2016
Identity Theft PIN Location For The Taxpayer, Spouse or Dependent
Added on Wed, Jul 20, 2016
Earned Income and EIC Qualifications
Added on Tue, Jul 19, 2016
How to Proforma Tax Return Files
Added on Mon, Jul 18, 2016
How to Use The Remote Signature (Desktop Version)
Added on Mon, Jul 18, 2016
How to Disable Invoicing in The Program
Added on Fri, Jul 15, 2016
What is an Easy Advance or Prefund? (All Banks Data)
Added on Thu, Jul 14, 2016
Common IRS Rejections (rejects)
Added on Thu, Jul 14, 2016
New York Error: Missing NYTPRIN (NY Preparer Registration ID Number)
Added on Wed, Jul 13, 2016
Error Message: "Login Refused, NO USER ID"
Added on Mon, Sep 19, 2016
How to Install the Motorola Symbol Scanner For Use With The Program
Added on Fri, Jul 15, 2016
QuickBooks Tax-Line Mapping Table
Added on Wed, Jul 13, 2016
How to Backup Returns in The Program
Added on Tue, Aug 30, 2016
Locating/Printing E File Summary Page & IRS Tracking Number location
Added on Mon, Jul 9, 2018
How to Create a Desktop Shortcut For The Program on a Local Machine or a Network Workstation
Added on Wed, Jul 27, 2016
How to Install The Program
Added on Sat, Jul 23, 2016
How to Create a Login Account
Added on Sat, Jul 23, 2016
New York Error: Missing NYTPRIN (NY Preparer Registration ID Number)
Added on Wed, Jul 13, 2016
How to Configure a Billing Schedule in The Program
Added on Sat, Jul 23, 2016
Replacing a Lost IP PIN
Rating: 10/5 from 1 Votes.
Error Message: Site ID Not Found in Database Add or Correct When Verifying a Return
Rating: 9/5 from 1 Votes.
QuickBooks Tax-Line Mapping Table
Rating: 6/5 from 1 Votes.
Error Message: Couldn’t CreateDispatch on Excel in Exporting a Report to Excel
Rating: 4/5 from 3 Votes.
Error Message: "Send Email - Failure! ....Error ###### Your message could not be sent!"
Rating: 6/5 from 1 Votes.
Error Message: "Abort Interrupt! Unable to read check image While Printing a Check
Rating: 6/5 from 1 Votes.
How to Reset a Republic Bank Check Authorization
Rating: 6/5 from 1 Votes.
How to Activate Checks in The Desktop Software
Rating: 6/5 from 1 Votes.
How to Enter Coupon & Referral Information Metik mobile app
Rating: 6/5 from 1 Votes.
Approved Compatible Bar Code Scanner
Rating: 5/5 from 1 Votes.
Income Summary
Updated on Sat, Jan 15, 2022 1:43 PM
Wallet FAQ (TaxYear 2021)
Updated on Wed, Jan 12, 2022 3:23 PM
Wallet Reconciliation (unpaid invoices/unable to send remote signatures)
Updated on Tue, Jan 11, 2022 3:00 PM
TY21 MSO Error: ACTC - Must answer one of the ACTC selection
Updated on Tue, Jan 11, 2022 1:47 PM
How to Complete a Republic Bank Application
Updated on Fri, Jan 7, 2022 7:04 PM
Configure the Remote Signature Software Feature (Wallet)
Updated on Mon, Jan 3, 2022 2:31 PM
Verify Error: Calculated Prep Fee Mismatch on Invoice and Bank App
Updated on Tue, Dec 21, 2021 3:12 PM
How to Complete a TPG Bank Application
Updated on Tue, Dec 21, 2021 1:25 PM
EMP: How to Update Service Bureau Fees, Add On Fees or SVB Account Information
Updated on Mon, Dec 20, 2021 12:31 PM
Unlocking Login in MSO
Updated on Fri, Dec 17, 2021 10:57 AM